New Zealand's Best Day Tours

Fully guided, small group tours. Get ready for an authentic kiwi adventure like no other.

Traveller's Choice Award 2023 for Cheeky Kiwi Travel - Best of the Best

An unforgettable experience with Cheeky Kiwi Travel! Our guide John made the day trip to Hobbiton and Glow Worm Caves truly exceptional. His knowledge, enthusiasm, and attention to detail made the journey not only informative but also incredibly fun. Highly recommended for anyone looking to explore the wonders of New Zealand with a touch of Kiwi charm!

Jenn

Hobbiton and Waitomo Caves Tour from Auckland

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Frequently Asked Questions

HOTEL PICK-UP LOCATIONS
Please note our drivers are on a tight schedule and can only pick up from the following hotels. You must pre arrange your location with us before the day of your tour. Please do not request any alternate locations.

Auckland Hotels we pick up from:
Copthorne Hotel Auckland
Cordis Hotel Auckland
Crowne Plaza Auckland
Grand Mercure Hotel
Grand Millennium Hotel
Heritage Hotel Auckland
Hilton Hotel Auckland
Ibis Budget Auckland
Kiwi International Hotel
M Social Hotel
Movenpick Hotel
Pullman Hotel Auckland
Rydges Hotel Auckland
The Sebel Auckland Manukau
Skycity Hotel
Skycity Grand Hotel
Sofitel Hotel Auckland
SO/ Auckland

Christchurch Hotels we pick up from:
Scenic Hotel Cotswold
Sudima City (not airport)
Crowne Plaza
Novotel Christchurch Cathedral Square
Distinction Christchurch
Christchurch City Hotel
Christchurch Bus Interchange (Litchfield Street)
Breakfree on Cashel
Rydges Latimer
Urbanz Accommodation
Fino Hotel & Suites
The George
Hotel Give

Tekapo Hotels we pick up from:
Tekapo Dark Sky
Peppers Bluewater 

Queenstown Hotels we pick up from:
Kamana Lodge
Mercure
Heritage
Rydges
QT Hotel
St Moritz
Crowne Plaza
Queenstown Central Pickup (Station – Home of Adventure Building)
Lylo Hotel
Sofitel
Novotel
Flaming Kiwi Hostel
Queenstown Boutique Hotel
Aspen Lodge
Heartland & Scenic Suites Apartments
Millenium
Copthorne Lakefront and Lakeview
Ramada
Rees Hotel
Oak Shores
Holiday Inn
Sherwood Lodge (Bus Stop)
Frankton Bus Terminal
Sudima Five Mile (Mt Cook tour only)
Wyndham Gardens (Milford Sound tour only)
Hilton (Milford Sound tour only)

Te Anau Hotels we pick up from:
Aden Motel
Alpine View Motel
Amber Court Motel Te Anau
Anchorage Motel Apartments
Arran Motel
Bella Vista Motel Te Anau
Distinction Luxmore Hotel Te Anau
Distinction Te Anau Hotel and Villas
Dunluce Boutique Accommodation
Edgewater Te Anau
Asure Explorer Motel Te Anau
Fiordland Hotel
Fiordland Lakeview Motel and Apartments
Kingsgate Hotel Te Anau
Lakefront Lodge Te Anau
Lakeside Motel and Apartments
Parklands Motel
Radfords on the Lake
Red Tussock Motel
Te Anau Lakefront Backpackers
Te Anau Lakefront Bed and Breakfast
Te Anau Lakeview Holiday Park and Motel
Te Anau Lodge
Te Anau Top 10 Holiday Park
The Village Inn
YHA Te Anau Backpacker Hostel
Te Anau Bus Stop
Tasmans Holiday Parks – Te Anau

Mt Cook Hotels we pick up from:
Hermitage Hotel – Rear Lobby
Mt Cook Lodge
Aoraki Mt Cook Visitor Center (Queenstown tour only)
Tekapo Dark Sky Project (Christchurch tour only)
Peppers Bluewater Resort Tekapo (Christchurch tour only)

Franz Josef/Fox Glaciers Hotels we pick up from:
Franz Josef Oasis Hotel
Kea Accommodation Village Franz Josef
Aspen Court Franz Josef
Cron Motel Franz Josef
Rain Forest Retreat Franz Josef
Scenic Hotel Franz Josef
Bella Vista Franz Josef
Glow Worm Accommodation Franz Josef
Alpine Glacier Motel Franz Josef
Franz Josef Montrose Franz Josef
Haka House Franz Josef
Te Weheka Bed & Breakfast Inn Fox Glacier
Distinction Fox Glacier Te Weheka Hotel
The Westhaven Motel
Fox Glacier Top 10 Holiday Park & Motels
Mt Cook View Motel
Heartland Hotel Glacier Country
Bella Vista Fox Glacier
Fox Glacier Lodge
 

OTHER PICK-UP INFORMATION

What if I am not staying at one of your pick-up locations?
Check out our pick-up location list above and choose the closest pickup location to where you are staying. We will meet you outside the entrance.

Can I get picked up from / dropped off to the airport?
We do not offer pickups from Auckland Airport. The closest pick-up location we offer is Cordis Hotel.

In Queenstown, we can collect you from the Frankton Bus Terminus.

Our drivers can drop you off near to the airport after the tour, where it will be easy for you to taxi the rest of the way.

Can I be dropped off somewhere else after the tour ends?
Yes, we can drop you at any central hotel location. Please check with your driver on the day.

 

Can I drive myself and follow the bus?
Self-driving is not an option for any of our tours.

I haven’t confirmed my hotel yet, can I still book?
Yes, we will set your pick up location to the below locations and notify you.

Auckland – Skycity Hotel
Christchurch – Bus Interchange
Queenstown – Home of Adventure Building
Te Anau Bus Station

If you want to amend your pick-up location, please contact:bookings@cheekykiwitravel.com

LUGGAGE

Yes, we have room for luggage, There is enough room for one large case and one carry on bag per person on all tours. 

Additional luggage will be an additional $40 per item and must be pre arranged with us before the day of your tour

Oversized items including bikes, surfboards and your pet can not be accommodated. 

WEATHER / CANCELLATIONS / REFUNDS

Do tours still operate when the weather is very bad?
In the very rare event that the weather is so bad we have to cancel due to safety reasons, we will offer a full refund. Please wait for us to contact you and check your emails regularly, and if you do not hear from us then the tour is going ahead as planned.

What happens if I need to cancel my tour?
If you cancel 24 hours before your tour is due to depart, we will give you a full refund. If you have booked through another booking agent (Viator, GetYourGuide, KLOOK etc), please cancel your booking through them in order to receive your refund.

If you need to cancel last minute within 24 hours or you are late for your pick-up time no refund will be provided. However, you can contact your travel insurer as they may be able to reimburse you.

What happens if my scenic flight gets cancelled?
If your flight or Heli Hike gets cancelled due to the weather, we will provide a full refund for the fight portion of your tour. Sometimes we do not know if the flight is going ahead until a few minutes beforehand as the weather is very changeable, and your driver will keep you updated. Our Milford Sound guests will return on the bus to Queenstown.

 

MINIMUM NUMBERS AND PENDING / ON HOLD BOOKINGS

‘What is the minimum amount of seats you need for a tour to be confirmed?
We require a minimum of 5 people for our tours to operate. If your tour has not reached minimum numbers, we will contact you a few days prior and either try and provide you with another option, or offer a full refund.

Why does my booking say “Pending”?
This means we are waiting to hear back from one of our partner operators, and will get back to you as soon as possible with a confirmation. Please note we may not be always able to confirm all booking requests, but we do our best to provide an alternative if we are unable to.

Why does my booking say “On hold”?
This means you are on our waiting list and we will contact you if a space opens up.

Are all reservations made through booking agents (Viator, Getyourguide, KLOOK etc) always confirmed?
If you have booked a Heli Hike or a scenic flight with us in Mt Cook or Milford Sound, we may contact you after you have booked advising the activity is sold out. This is because the booking software is not connected to the flight operator’s system and does not know if the activity is available. If you do not hear from us then you are good to go!

TRAVELLING WITH CHILDREN

Children under the age of 7 must be in a child safety seat, as it is a legal requirement in New Zealand. If you need a safety seat or booster seat these can be added during the booking process.

OUR VEHICLES

We have a fleet of modern comfortable minibuses ranging from 7 to 17 seats, kitted out with all the modern conveniences a traveller could need. Air conditioning, USB charging socket throughout buses and DVD players to help the stories come to life.

They do not have toilets on the bus, however all of our buses make frequent baythroom stops on all tours. 

Our buses have our Cheeky Kiwi logo on the front and are very easy to spot!

CHANGING YOUR BOOKIING

We try to be as flexible as possible with changes and can generally accommodate most requests where availability allows. 

If you have booked through an agent (Viator, KLOOK, Getyourguide etc), please amend your booking through them as they have your details and will collect and refund payments.

OUR DRIVERS

We are a friendly bunch! 

All of our drivers have a clean, passenger endorsed driver licence, are trained in basic first aid and each get comprehensive training before they hit the road with you – our amazing guests!

Whilst our drivers are from all over the globe, please note English will be the only language spoken on the tour. 

Check out our TripAdvisor reviews for some awesome feedback from our guests about Cheeky Kiwi drivers.

 

 

 

WHY CHOOSE US

Our reviews speak for themselves!

Standard tour inclusions are:

  • Fully-guided, small-group return tour from your departure point (unless a one-way tour is booked)
  • Hotel pick-ups and drop-offs (specific central hotels only)
  • Refreshments and snacks whilst driving
  • On-screen entertainment during the drive
  • Multiple stops to purchase food, buy souvenirs or take photos
  • WiFi and charging ports available in vehicle
  • Transport in modern and comfortable minibuses

Tour Specific Questions

TOURS DEPARTING AUCKLAND

Can I book a one-way tour from Auckland to Rotorua?
Yes, you can book either a one-way tour that includes either Hobbiton or Waitomo Caves, with the option of adding Te Puia Thermal Springs. You will be dropped off in Rotorua around 3.30pm.

I am visiting Auckland for the day on a cruise, what tours can I book?
Unfortunately our tours are not suitable for cruise ship passengers as we cannot guarantee return times due to factors beyond our control.

Can you pick me up from the Auckland Airport?
We do not provide airport pick-ups in Auckland, but you can grab a taxi to our closest pick-up location which is the Cordis Hotel and meet us there.

Do you go to Hamilton?
No, we do not visit Hamilton and are unable to pick-up or drop-off from here.

Is breakfast / lunch included on all tours?
We do not provide breakfast or lunch, however the bus does stop multiple times on all tours where you can purchase food or you are welcome to bring your own. There are vegetarian, gluten free and vegan options available.

Will we see a Kiwi bird?
Maybe. Sadly due to predation from larger animals the Kiwi bird has become endangered. In an effort to help stabilise the population of kiwis, most of our birds have been moved to predator-free islands. Te Puia in Rotorua has a breeding program where you can visit the Kiwi house. Kiwi birds are nocturnal and like to be kept in a dark enclosure so they can be hard to spot in the shadows.

What should I wear/bring?
Comfortable clothing, sensible footwear, a charging cable for your phone or camera, your e-ticket or booking confirmation number, a small amount of cash for lunch and souvenirs. Also a rain jacket is a handy thing to have with you in New Zealand!

Do all tours include the entry fee to the activity?
Yes, our Hobbiton and Waitomo Caves tours include entry fee. You will get plenty of time to enjoy the souvenir shops etc at these locations.

What is the difference between Te Puia and Wai-O-Tapu Thermal villages? Can I swim there?
Te Puia features the largest geyser in the Southern Hemisphere, a Kiwi bird enclosure and a cultural art museum. On our Rotorua Highlights tour, you can also choose to see a Cultural Maori Haka performed and enjoy a hangi buffet lunch (these options are not available on any other tours as do not have enough time). This experience is self-guided.

Wai-O-Tapu is considered one of the top 10 most surreal places on earth and features many striking and colourful geothermic pools and vents.

Swimming is not permitted in either of these locations.

Do I have to choose two activities for the Rotorua Highlights tour?
No, you do not have to choose two activites. If you choose one or none, you will have 3 hours free time in Rotorua while other guests are transported to and from their activities. The tour duration remains the same regardless of what you choose to do.

 

TOURS DEPARTING CHRISTCHURCH


Can I book a one way tour to Mt Cook, Tekapo or Queenstown?
Yes you can book one way tours to Mt Cook, Tekapo or Queenstown. Please note if you wish to stop in Mt Cook or Tekapo for the night, you will need to book 2 x one-way tours for each day of travel.  

Can you pick me up from the airport?
We do not provide airport pick-ups, but you can grab a taxi to the central bus interchange on Lichfield Street and meet us there.

Is breakfast / lunch included on all tours?
Lunch is included on all tours from Christchurch. There are vegetarian, gluten free and vegan options available. Please let us know your dietyary requirements when booking.

What should I wear / bring?
Comfortable clothing, sensible footwear, a charging cable for your phone or camera, your e-ticket or booking confirmation number, a small amount of cash for lunch and souvenirs. Also a rain jacket is a handy thing to have with you in New Zealand!

I have booked a Heli Hike / Scenic flight, what do I need to wear?
All equipment is provided for this, warm clothing and sun protection is also recomended.  If the weather is not suitable for flying, you will receive a full refund.

Do I have to hike the Hooker Valley Trail? Do I need a guide?
The Hooker Valley Hike is a self-guided, 3-hour return easy but spectacular hike. If you prefer a a shorter hike or more time to spend in Mt Cook village, there are plenty of other options also. 

What time will I arrive at my destination?
Tekapo: Approx 10am
Mt Cook: Approx 11am
Queenstown: Approx 7pm
Christchurch (return tour): Approx 7pm

TOURS DEPARTING QUEENSTOWN

Can I book a one-way tour to Mt Cook, Tekapo or Christchurch?
Yes you can book one-way tours to Mt Cook, Tekapo or Christchurch. Please note if you wish to stop in Mt Cook or Tekapo for the night, you will need to book 2 x one-way tours

Can you pick me up from the airport?
We do not provide airport pick-ups, but you can grab a taxi to our closest pick-up location which is the Frankton Bus Terminus and meet us there. 

Is breakfast / lunch included on all tours?
We do not provide breakfast or lunch, however the bus does stop multiple times on all tours where you can purchase food or you are welcome to bring your own. There are vegetarian, gluten free and vegan options available.

What should I wear / bring?
Comfortable clothing, sensible footwear, a charging cable for your phone or camera, your e-ticket or booking confirmation number, a small amount of cash for lunch and souvenirs. Also a rain jacket is a handy thing to have with you in New Zealand!

I have booked a Heli Hike / Scenic flight, what do I need to wear?
All equipment is provided for this, warm clothing and sun protection is also recommended. If the weather is not suitable for flying, you will receive a full refund for this portion of your tour.

Do I have to hike the Hooker Valley Trail? Do I need a guide?
The Hooker Valley Hike is a self-guided, 3-hour return easy but spectacular hike. If you prefer a a shorter hike or more time to spend in Mt Cook village, there are plenty of other options also.

What time will I arrive at my destination?
Tekapo: Approx 10am
Mt Cook: Approx 11am
Christchurch: Approx 7pm
Queenstown (return tour): Approx 7pm

TOURS DEPARTING TE ANAU

Is breakfast / lunch included on all tours?
We do not provide breakfast, however a picnic lunch with our Milford Sound cruise tour is included. There are vegetarian, gluten free and vegan options available.

What should I wear / bring?
Comfortable clothing, sensible footwear, a charging cable for your phone or camera, your e-ticket or booking confirmation number, a small amount of cash for lunch and souvenirs. Also a rain jacket is a handy thing to have with you in New Zealand!

What time will I arrive back to Te Anau?
The bus will return around 5pm.